Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

Got what i wanted

11 January 2018

sales

5

Ollies knowledge about the vehicle was given clearly

09 January 2018

service

5

Convenient appointment - pleasant atmosphere whilst waiting for vehicle, attentive staff

05 January 2018

sales

5

The team worked very hard to ensure that we purchased the mini that met our requirements. Answering all our enquiries and delivering a perfect vehicle

30 December 2017

service

5

Their attention to detail

30 December 2017

service

5

Friendly, efficient and reliable

28 December 2017

service

5

Excellent service and a professional and friendly approach to any obstacles. Very good team.

28 December 2017

service

5

Very helpfull

24 December 2017

service

5

A full explanation of what the service included and a full review of actions completed , all very reassuring.

23 December 2017

sales

5

Molly kept in touch regularly to advise us of where the car was up to (and after delivery) - she seemed genuinely disappointed she wasn't in work when we took delivery but another member of the team showed us through all the controls.

22 December 2017

service

4

Service was quite satisfactory but the included valet could have been better

22 December 2017

service

5

Very helpful staff

21 December 2017

sales

5

The sales assistant Ben Pye was informative and very helpful in making my decision, he kept in touch throughout and was helpful in keeping in touch following receipt of the car.

20 December 2017

sales

5

As before. No problems

20 December 2017

service

5

Seemless great service from day 1 of purchase.

20 December 2017

service

5

They looked at the problem. Didn’t found an answer but were very helpful. I had an issue with the key fob.

19 December 2017

service

5

Good customer service

19 December 2017

service

5

As above

19 December 2017

service

5

Always professional and pleasant

19 December 2017

service

5

Excellent and helpful staff

15 December 2017

service

5

It all worked well

15 December 2017

service

2

See above. However, my dissatisfaction was with the service at the BMW service site, and not the service team at Halliwell Jones, who rectified the problem.

14 December 2017

sales

5

Good product knowledge, allowed time to digest info and ask questions. Kept informed of progress, vehicle delivered ahead of expectations. All staff encountered very polite and well informed.

14 December 2017

sales

5

Simply Excellent

13 December 2017

sales

5

DID EVERYTHING WE EXPECTED

13 December 2017

service

5

Amy at Halliwell Jones Handforth negotiated a good deal with BMW for me with regard to my broken spoiler.

13 December 2017

sales

5

Perfect

12 December 2017

service

5

Friendly and informative

12 December 2017

sales

5

Kenny McGrath was really proactive in looking and finding a deal that was suitable for me. Very friendly and easy to communicate with both face to face and via email.

12 December 2017

sales

5

Incredible. We were made to feel welcome the moment we walked into the dealership. It was very busy due to Black Friday, yet everybody had a smile. No avoiding the customer. Clearly we were valued.

12 December 2017

sales

5

Paul Atherton

08 December 2017

service

3

my mini came in with a faulty drivers heated seat. The mechanics couldnt tell the difference between between the drivers and the passenger seat. Fault solved , receptionist Amy very helpfull and apologetic on garage behalf.

07 December 2017

service

4.5

Was a slight issue when I booked the car a nd didn’t have the key,seemed unsure wether the service was due

05 December 2017

service

5

Excellent customer service given

05 December 2017

service

5

Everything fully explained and friendly service

05 December 2017

sales

5

Total perfection

04 December 2017

service

5

Service scheme works well and staff are helpful

04 December 2017

service

5

Seamless process

30 November 2017

service

4

Initially sent to the BMW garage, who weren’t much help. Then sent to Mini, Wilmslow. They couldn’t have been of more help. Excellent customer service!!!

28 November 2017

sales

5

As already mentioned, we have had excellent service all the way through buying my new Mini Countryman from all the people we have dealt with, especially Oliver but also Liam and Marcus.

27 November 2017

service

5

All work was carried out as quoted and well within the 90 minute timescale

24 November 2017

service

5

Although it is a bit far from my home they looked after us very well. They suggested we spent a couple of hours in the nearby garden centre while they carried out the necessary work which was longer than initially anticipated.

22 November 2017

service

5

Good communication prior to and during the service.Prompt.

22 November 2017

service

5

Excellent.

22 November 2017

service

4

Only one criticism- had to wait a long time for the service because I want the collect and return service

21 November 2017

sales

5

Staff excellent

18 November 2017

service

5

Easy to book appointment and work carried out within specified time.

16 November 2017

sales

5

Delightful staff.

16 November 2017

service

4

I didn’t feel that the service I received upon booking my car in was your usual friendly, professional manner. In fact the man I actually booked the initial service in with was very stand offish and abrupt!

16 November 2017

service

5

They always go that best extra to provide a great service to their customers.