OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
151 ratings and 89 comments received in the last 90 days.
03 August 2024
Fantastic customer service from beginning to end. Oliver Griffiths at Halliwell Jones in Wilmslow was polite, helpful and makes you feel as if nothing is too much trouble. 1st class service.
03 August 2024
Great experience, Oliver, Ash and Ed were great.
03 August 2024
Everything was perfect and Ed did a great job as ever.
02 August 2024
It was brilliant, everything was done very quickly and efficiently. Maia was super knowledgeable and made the whole experience pleasurable. She is an asset to Halliwell Jones and Mini ??
24 July 2024
Excellent service and very helpful
19 July 2024
The car arrived early and there was good communication
18 July 2024
Joe and Ash have been really helpful, found the car I wanted at the right price point. Joe kept in regular contact and was really patient and keen to go through everything well
16 July 2024
All the people I came in contact with very polite and helpful
15 July 2024
Staff very accommodating. Joe was very helpful and nothing seemed too much trouble.
15 September 2024
Good. But car service a little expensive.
15 September 2024
They keep you informed with how the service is going on your car
12 September 2024
Chris very helpful
10 September 2024
Issues sorted
10 September 2024
Fast service
08 September 2024
Staff was very friendly on checking in my car and picking up the loan car. Car was serviced quicker than expected too
06 September 2024
Good service
06 September 2024
Unjustifiedcharge aside, staff were very polite and helpful
05 September 2024
Completed all work (inc additional work) within the agreed timeframe. Friendly, helpful staff.
04 September 2024
Polite, efficient and straightforward staff. A little wait when signing paperwork.
05 August 2024
Very friendly staff and good cup of coffee